![]() There’s a temporary issue with the Spectrum servers.The Spectrum app is not compatible with your device.There’s a problem with your Spectrum account.You’re using an older version of the Spectrum app.Your device is not connected to the internet.There are several reasons why your Spectrum app might not be working correctly. You can tap on any device for more details about that device, including its MAC address and IP address. A list of all your registered devices for that service will appear here, along with their current status.Ħ. To see your registered devices for a certain service, select “View Devices” under that service category.ĥ. From here, you will see all of your services with us, including Internet, TV, and Phone.Ĥ. Select the Services Tab at the bottom of the screen.ģ. Open the Spectrum app and log in if prompted.Ģ. ![]() You can easily see your registered devices from the Services Tab if you’re trying to view your devices on the Spectrum app.ġ. How do I see my devices on the Spectrum app Report this ad Frequently Asked Questions They can diagnose the problem and help you get your Spectrum app working properly again. If none of the above troubleshooting steps work, you’ll need to contact Spectrum support for help. Once it’s back on, try opening the Spectrum app again. To restart your router, unplug it from its power source and wait a few minutes before plugging it back in. This will reset your internet connection and hopefully fix any problems causing the Spectrum app to not work properly. If you’re still having trouble with your Spectrum app not showing any devices, try restarting your router. Tap “Clear Cache” to delete the app’s temporary data. Find the Spectrum app and select “Storage.”ģ. Go to your device’s Settings menu and find the “Apps” or “Applications” option.Ģ. To clear the Spectrum app’s cache follow these steps:ġ. This will delete temporary data that could be causing problems with the app. If you’ve tried all of the above troubleshooting steps and your Spectrum app still isn’t working correctly, you can try clearing its cache. Once you’re done, try opening the app to see if your devices are now showing up. Follow the prompts to register your device again.Ĥ. Go to the “My Devices” page and select the “Add a new device” option.ģ. To re-register your device follow these steps:Ģ. If restarting your device and updating the Spectrum app doesn’t work, you may need to re-register your device with Spectrum. Once you’ve updated the app, try opening it again to see if your devices are now showing up. Make sure you have the latest version of the app installed by checking for updates in your device’s app store. If you’re using an older version of the Spectrum app, that could be part of the problem. Just turn off your device for a minute, then turn it back on and try opening the Spectrum app again. This can sometimes resolve glitches or problems with apps. If your Spectrum app isn’t showing any devices, the first thing to try is restarting your device. Try these helpful troubleshooting methods before contacting Spectrum support. While this can be stressful to deal with and time-consuming, there are ways you can fix it without calling customer support. Regardless if your Spectrum app is new or reinstalled, there are times when it does not show on any of your devices. ![]() How do I connect my iPhone to my Spectrum TV.How do I set up my devices on Spectrum app.How do I see my devices on the Spectrum app.5 Ways to Troubleshoot Your Spectrum App.
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